Blog

Where UX, CRO and design meet machine learning & neuroscience.

Dominic Harkness

Recent Posts

How Monito used A.I. to evaluate 12 A/B test ideas in one day

Posted by Dominic Harkness on Nov 01, 2017

A/B testing is a powerful method for testing design variants, but it's also expensive. Each test costs time, traffic, and development resources. Adding to the frustration, only one out of seven A/B tests generates any meaningful uplift in the first place. This means there's always a considerable risk that the test variants will underperform, cost immediate revenue and eat up time and money. Almost all conversion teams feel the strain of limited resources in one way or another.

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Why first impressions matter for UX

Posted by Dominic Harkness on Oct 25, 2017

The user experience starts way before anything is read or clicked. It only takes 50ms for users to form a first impression of your website. These are gut reactions that are emotional at heart and result from the way your site is designed. It can lead users to be excited, calmed, or even bored right as they land on the page. This is why it's important to make sure that your design evokes emotions that match your product or service.

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Topics: UX, Design Strategy

The overloaded cart page: Even Zappos is committing this UX sin

Posted by Dominic Harkness on Oct 04, 2017

Working in the UX space rapidly leads to a different perspective on web design. You start looking at things through a different lens. Suddenly UX issues stand out more and become frustrating not just from a user perspective, but also a professional one, since many of them could easily be fixed.

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Topics: UX, Design Critiques

Most website redesigns are a waste of money. Here’s what sets the successful ones apart.

Posted by Dominic Harkness on Sep 20, 2017

In the digital world, trends dictate everything - and that most certainly extends to websites. Why else would practically every homepage on the internet use a rotating carousel banner? Why else would eCommerce shops ask if you want to share their product detail page on Twitter? Remember when half the websites you visited had music? Remember when they were all made in Flash and took 2 minutes to load? 

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Topics: Design Strategy

How user testing by Userlytics helps optimize for attention

Posted by Dominic Harkness on Sep 05, 2017

On the EyeQuant blog, we often write about the importance of visual hierarchy on websites, and making sure that users can quickly find what they’re looking for. We often give tips for how to visually emphasize key content. But how do you know which content is actually important and needs to be seen right away?

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How to design a visually effective product page

Posted by Dominic Harkness on Jul 27, 2017

Product pages ultimately exist for one reason: to showcase a product a shopper is interested in and close the sale. It's where we put our washing machines, dresses, and shoes on display to convince our shoppers that this is what they’ve been looking for, and that we're the ones to buy from.

Here, it's super important that the next steps visually stand out to make it as easy as possible for shoppers to place an item into their carts. There's nothing worse than a frustrating user experience at this stage.

How then can we direct users' attention to where it matters most? This article will show you 3 ways to make your product pages more effective:

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Topics: CRO, UX, Design Strategy

The 3 Ws: A simple framework for effective visual hierarchy on websites

Posted by Dominic Harkness on Jul 06, 2017

 The most basic job of web design is to ensure that users can find what they're looking for as quickly and easily as possible. This is where visual hierarchy comes in, a concept originating from 20th century Gestalt Psychology, which explains how websites can lead or direct users' eyes via certain visual cues.

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Topics: CRO, UX, Design Strategy

Data Driven Design Critique: Lowe's homepage

Posted by Dominic Harkness on Jul 03, 2017

 The 4th of July is nearly upon us, and US retailers are scrambling to promote their holiday sales. One of these retailers is Lowe’s, and today we’re going to critique the popular hardware chain’s current (June 28, 2017) homepage design as part of our new series of Data Driven Design Critiques.

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How carousel banners influence first impressions in eCommerce

Posted by Dominic Harkness on May 15, 2017

Carousels. Sliders. Rotating banners. Whatever you call them, we all know them. They inhabit the home pages of most eCommerce and corporate websites, much to the chagrin of experts and the annoyance of users everywhere.

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Which budget hotel has the best UX design? [Data]

Posted by Dominic Harkness on Apr 24, 2017

 The budget hotel business isn't easy. In a crowded, price-sensitive market, it can be difficult to stand out. For budget hotel brands, a good website is one of the few ways to make a positive impression on potential guests before they choose a place to stay. In this post, we’re going to rank 8 of the top US budget hotel brand websites and see which ones deserve 5-stars in terms of design, and which ones don’t.

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